The hoots wings Learning & Development Specialist is responsible for partnering with the RSC, Field Operations, and Franchise Partners to assist in identifying learning and development opportunities and is responsible for coordinating and/or delivering training to new and existing employees at both corporate and franchised business units. This role influences new and current employees by delivering best-in-class training experiences and outcomes. This position must be an expert and demonstrate the knowledge, skills, and competencies for the Kitchen, FOH, and Management positions for hoots wings. This individual is knowledgeable of all Brand Standards and builds relationships within HOA Brands and Franchise Partners. This individual is a liaison for communication of company-wide training policies, procedures, programs, processes, and systems between the Restaurant Support Center, Franchise Partners, and HOA Brands.
Systems and Standards consistency within the hoots wings Brand
Leadership & Coaching
New Restaurant Development Support
Brand Operating Standards