General Manager

Job Location US-GA-Atlanta
ID
2019-5791
Type
Full Time

Overview

Flexible Hours, Tuition Reimbursement & Great Pay!

 

Hoots Restaurants offer fast casual dining with a limited, moderately priced menu that features chicken wings, seafood, sandwiches, and salads, together with beer and wine along with other food and beverage offerings and merchandise.

Responsibilities

• The General Manager (GM) plans, directs, and manages various areas of responsibility within the operation; specifically, Hospitality, Safety, Cleanliness, Dining Room, and Kitchen. Assures operation runs efficiently and according to company policy and standards.

• Accountable for hiring, orientation, scheduling, training, compliance with policies, and development of restaurant employees to ensure they are successful in their individual roles.

• Responsible for general business administration to include payroll, risk management, human resources, marketing and financial reporting.

• Manages the entire Hoots operations team, including, but not limited to kitchen, cashier, counter-service, cleaning, and alcohol sales. This supervision includes assessing the needs of the restaurant physical structure and equipment as well as personnel.

• Promotes the business, builds sales, increases profits, ensures guest satisfaction, and brand integrity.

• Enforces Standard Operating Procedures (SOP) in the Back of the House to ensure Food Specification (SPEC) Procedures, responsible to ensure guest safety, employee safety, food-handling, receiving, and storage procedures.

• Meets profitability and sales goals through proper budgeting, forecasting, tracking and Profit and Loss reconciliation.  

• Accounts for cash or funds generated from all sources; responsible for reconciliation, recording and control of cash. Ensures the safe operation of equipment and working conditions to prevent hazards and/or accidents to employees and customers.

Qualifications

  • Must have a High School Diploma or equivalent
  • Must have Back of the House (BOH) and Front of the House (FOH) training and relevant experience
  • Previous experience with federal, state, and local municipal alcohol and sanitation/food safety certifications
  • Must have good customer service skills, through use of good language and communication skills. Exceptional analytical and problem-solving skills
  • Ability to clearly present information through the spoken word; influence or persuade others through oral presentation in positive and negative circumstances.
  • Ability to motivate staff and guests through spoken word and actions.

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